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How can banks achieve the best results with commercial loan

Lenders are being forced to reconsider their workflow engines in order to adapt to the new loan origination scenario. Lenders will face increased costs and inefficiencies in a market that is becoming more fragmented and competitive if the workflow engine is not designed strategically. With regard to commercial loan, SMARTOSC Fintech will demonstrate some best practices for you to follow in this article.

Assistance Is a hand

Manual processes are frequently laborious, prone to mistakes, and produce dissatisfied clients. Fully automated, rules-based systems that are too rigid to handle exceptions immediately represent the opposite extreme.

When possible, pre-populating data and using repeatable workflow elements can save time while utilizing already available resources. As opposed to using a template for every transaction, widgets that allow user segmentation and job customization ensure that each deal of commercial loan is treated uniquely.

Flexibility Is Important

Flexibility stands out as one of the most important criteria for judging a commercial loan origination workflow among these ambitious objectives. Why is clear to see. A workflow module allows participants to track handoffs at each stage of the origination process and provides insight from deal initiation through loan document preparation.

Flexible workflows take into account shifting transaction dynamics as players react to fresh information and construct an execution route in real time. To put it another way, the deal participants should be free to select the best course of action as well as the chance to complete the duties in more than one sequence.

Data transparency and integrity

Another component of flexibility commercial loan is modifying pre-made process templates to allow change by running tasks or exceptions according to changing requirements in real time. To accommodate new needs, participants should be able to add more phases or run them in parallel without having to stop the current workflow and begin a new one.


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It is obvious that a workflow must segregate the data from the process flow so that both may be completed without endangering the tracking of either. Lenders may monitor the flow of the deal and approval process while maintaining data integrity by identifying which deals are still Works In Progress (WIP) and what is causing the bottleneck.

Promotion of Cooperation

Data of commercial loan is also used to evaluate team performance so that quick decisions may be made to improve performance and control expenses. Greater responsiveness and shorter response times result from better capacity planning. Recognizing the timeliness of product schedules and where resources fell short can lead to some simple victories.

Utilizing the lender’s internal credit policy enables the workflow to produce tasks that may collaboratively drive transaction structuring and monitoring. For the majority of banks, the difficulty of adhering to bank-wide standards to reduce business risk is a concern.

Alerts and Communication

This collaborative process is facilitated further by communication tools like shared documents, comments, and notes inside a workflow. Virtual collaboration is made more personal by the ability to upload documents from within or outside the workflow, such as copies of tax forms, accountant-prepared statements, or signed applications.

Automatic alerts for both important and non-critical modifications of the commercial loan being made to the agreement by other parties are another helpful collaboration tool. These alerts, which are sometimes used to validate current activities or serve as a reminder to complete tasks, are triggered by certain process events.

Community banks can achieve this aim by using a workflow engine to handle commercial loan applications fast and effectively by offering a “surge capacity.” For more information about fintech, get in touch with SMARTOSC Fintech, or check out our website periodically for fresh, instructive material.

Hannah Nguyen

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