{"id":12202,"date":"2022-06-17T10:20:12","date_gmt":"2022-06-17T03:20:12","guid":{"rendered":"https:\/\/fintech.smartosc.com\/?p=12202"},"modified":"2022-12-07T15:10:31","modified_gmt":"2022-12-07T08:10:31","slug":"danh-sach-cac-he-thong-cdp-tot-nhat-cho-ngan-hang-hien-nay","status":"publish","type":"post","link":"https:\/\/fintech.smartosc.com\/vi\/danh-sach-cac-he-thong-cdp-tot-nhat-cho-ngan-hang-hien-nay\/","title":{"rendered":"Danh s\u00e1ch c\u00e1c h\u1ec7 th\u1ed1ng cdp t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay"},"content":{"rendered":"<p>CDP l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 cho c\u00e1c doanh nghi\u1ec7p c\u00f3 l\u01b0\u1ee3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng kh\u1ed5ng l\u1ed3 v\u00e0 mong mu\u1ed1n t\u0103ng tr\u01b0\u1edfng v\u01b0\u1ee3t tr\u1ed9i, \u0111\u1eb7c bi\u1ec7t l\u00e0 l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng. V\u1eady CDP l\u00e0 g\u00ec v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng CDP n\u00e0o \u0111\u01b0\u1ee3c xem l\u00e0 t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay? H\u00e3y c\u00f9ng SmartOSC t\u00ecm hi\u1ec3u nh\u1eefng th\u00f4ng tin d\u01b0\u1edbi \u0111\u00e2y.<\/p>\n\n\n\n<h2><strong>CDP l\u00e0 g\u00ec?<\/strong><\/h2>\n\n\n\n<p>CDP (vi\u1ebft t\u1eaft c\u1ee7a c\u1ee5m t\u1eeb Customer Data Platforms) l\u00e0 n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 h\u1ee3p nh\u1ea5t v\u00e0 t\u00edch h\u1ee3p d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng t\u1eeb nhi\u1ec1u ngu\u1ed3n v\u00e0o m\u1ed9t c\u01a1 s\u1edf d\u1eef li\u1ec7u duy nh\u1ea5t \u0111\u1ec3 c\u00e1c h\u1ec7 th\u1ed1ng kh\u00e1c c\u00f3 th\u1ec3 c\u00f9ng truy c\u1eadp \u0111\u01b0\u1ee3c.&nbsp;<\/p>\n\n\n\n<p>M\u1ed9t CDP bao g\u1ed3m c\u00e1c ch\u1ee9c n\u0103ng ch\u00ednh l\u00e0 customer database (d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng), marketing automation (marketing t\u1ef1 \u0111\u1ed9ng), multichannel campaign management (qu\u1ea3n l\u00fd chi\u1ebfn d\u1ecbch \u0111a k\u00eanh), v\u00e0 real-time interaction management (qu\u1ea3n l\u00fd th\u1eddi gian t\u01b0\u01a1ng t\u00e1c th\u1ef1c).<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img src=\"https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-76.png\" alt=\"DANH S\u00c1CH C\u00c1C H\u1ec6 TH\u1ed0NG CDP T\u1ed0T NH\u1ea4T CHO NG\u00c2N H\u00c0NG HI\u1ec6N NAY\" class=\"wp-image-12215\" width=\"700\" srcset=\"https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-76.png 960w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-76-768x440.png 768w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-76-18x10.png 18w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-76-200x115.png 200w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/div>\n\n\n\n<p>N\u1ec1n t\u1ea3ng CDP cung c\u1ea5p cho c\u00e1c nh\u00f3m ti\u1ebfp th\u1ecb th\u00f4ng tin chi ti\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng (giao d\u1ecbch, h\u00e0nh vi, nh\u00e2n kh\u1ea9u h\u1ecdc) \u0111\u1ec3 ch\u1ea1y c\u00e1c chi\u1ebfn d\u1ecbch Marketing. CDP c\u00f3 th\u1ec3 l\u1ea5y th\u00f4ng tin t\u1eeb c\u00e1c ngu\u1ed3n tr\u1ef1c tuy\u1ebfn v\u00e0 ngo\u1ea1i tuy\u1ebfn nh\u01b0 trang web, \u1ee9ng d\u1ee5ng d\u00e0nh cho thi\u1ebft b\u1ecb di \u0111\u1ed9ng v\u00e0 n\u1ec1n t\u1ea3ng email \u0111\u1ec3 cung c\u1ea5p c\u00e1i nh\u00ecn \u0111\u1ea7y \u0111\u1ee7 nh\u1ea5t v\u1ec1 kh\u00e1ch h\u00e0ng. Sau khi truy xu\u1ea5t d\u1eef li\u1ec7u n\u00e0y, CDP c\u00f3 th\u1ec3 gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c d\u1ef1 \u0111o\u00e1n \u0111\u1ed9ng th\u00e1i ti\u1ebfp theo t\u1ed1i \u01b0u v\u1edbi m\u1ed9t kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p c\u00e1c doanh nghi\u1ec7p t\u00ecm hi\u1ec3u nh\u1eefng g\u00ec c\u1ea7n ph\u1ea3i l\u00e0m \u0111\u1ec3 gi\u1eef ch\u00e2n nh\u1eefng kh\u00e1ch h\u00e0ng.&nbsp;<\/p>\n\n\n\n<h2><strong>Danh s\u00e1ch c\u00e1c h\u1ec7 th\u1ed1ng CDP t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay<\/strong><\/h2>\n\n\n\n<h3><strong>Insider &#8211; H\u1ec7 th\u1ed1ng CDP ph\u1ed5 bi\u1ebfn to\u00e0n c\u1ea7u<\/strong><\/h3>\n\n\n\n<p>Insider l\u00e0 h\u1ec7 th\u1ed1ng CDP \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1 c\u00f3 t\u00ednh ph\u00f9 h\u1ee3p cao v\u1edbi ng\u00e2n h\u00e0ng khi c\u00f3 m\u1ed9t kh\u1ed1i l\u01b0\u1ee3ng l\u1edbn d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng. N\u1ec1n t\u1ea3ng n\u00e0y cho ph\u00e9p h\u1ee3p nh\u1ea5t quy\u1ec1n ki\u1ec3m so\u00e1t trang web, email ho\u1eb7c tin nh\u1eafn SMS v\u00e0 \u1ee9ng d\u1ee5ng t\u00f9y ch\u1ec9nh th\u00e0nh m\u1ed9t n\u1ec1n t\u1ea3ng k\u00eanh ch\u00e9o \u0111\u1ec3 theo d\u00f5i m\u1ee9c \u0111\u1ed9 t\u01b0\u01a1ng t\u00e1c c\u1ee7a kh\u00e1ch h\u00e0ng. B\u00ean c\u1ea1nh \u0111\u00f3, doanh nghi\u1ec7p c\u0169ng c\u00f3 th\u1ec3 d\u1ef1 \u0111o\u00e1n h\u00e0nh vi trong t\u01b0\u01a1ng lai c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng c\u00f4ng ngh\u1ec7 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI v\u00e0 \u0111i\u1ec1u ph\u1ed1i tr\u1ea3i nghi\u1ec7m c\u00e1 nh\u00e2n h\u00f3a cho kh\u00e1ch h\u00e0ng.&nbsp;<\/p>\n\n\n\n<p>C\u00e1c nh\u00e0 ti\u1ebfp th\u1ecb s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng c\u1ee7a Insider \u0111\u1ec3 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m tr\u00ean c\u00e1c k\u00eanh nh\u01b0 Web, \u1ee8ng d\u1ee5ng, Web Push, Email, SMS, \u1ee8ng d\u1ee5ng nh\u1eafn tin (WhatsApp, Facebook Messenger, RCS), Qu\u1ea3ng c\u00e1o, v.v. Insider \u0111\u01b0\u1ee3c tin c\u1eady b\u1edfi h\u01a1n 1000 doanh nghi\u1ec7p to\u00e0n c\u1ea7u, bao g\u1ed3m IKEA, Adidas, Estee Lauder, MAC Cosmetics, Singapore Airlines, Burger King, Virgin, Toyota, New Balance, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks &amp; Spencer, Allianz, BBVA , Dominos, Avon v\u00e0 CNN,&#8230;<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img src=\"https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-75.png\" alt=\"DANH S\u00c1CH C\u00c1C H\u1ec6 TH\u1ed0NG CDP T\u1ed0T NH\u1ea4T CHO NG\u00c2N H\u00c0NG HI\u1ec6N NAY\" class=\"wp-image-12214\" width=\"700\" srcset=\"https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-75.png 960w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-75-768x440.png 768w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-75-18x10.png 18w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-75-200x115.png 200w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/div>\n\n\n\n<h3><strong>Dynamics 365 Customer Insights (Microsoft)<\/strong><\/h3>\n\n\n\n<p>Dynamics 365 Customer Insights l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng theo th\u1eddi gian th\u1ef1c, t\u1eadp h\u1ee3p d\u1eef li\u1ec7u giao d\u1ecbch, h\u00e0nh vi v\u00e0 nh\u00e2n kh\u1ea9u h\u1ecdc \u0111\u1ec3 t\u1ea1o h\u1ed3 s\u01a1 \u0111a chi\u1ec1u. C\u00e1c giao d\u1ecbch \u0111\u01b0\u1ee3c \u0111\u01b0a v\u00e0o c\u01a1 s\u1edf d\u1eef li\u1ec7u v\u00e0 sau \u0111\u00f3 c\u00e1c b\u00e1o c\u00e1o ti\u00eau chu\u1ea9n \u0111\u01b0\u1ee3c \u0111\u01b0a ra. H\u1ec7 th\u1ed1ng CDP n\u00e0y gi\u00fap x\u00e2y d\u1ef1ng h\u1ed3 s\u01a1 theo d\u00f5i c\u1ee7a t\u1eebng kh\u00e1ch h\u00e0ng c\u1ee5 th\u1ec3 v\u00e0 sau \u0111\u00f3 k\u1ebft h\u1ee3p n\u00f3 v\u1edbi d\u1eef li\u1ec7u nh\u00e2n kh\u1ea9u h\u1ecdc v\u1ec1 khu v\u1ef1c l\u00e2n c\u1eadn v\u00e0 ng\u01b0\u1eddi \u0111\u00f3.&nbsp;<\/p>\n\n\n\n<p>&#8220;AI c\u00f3 s\u1eb5n&#8221; c\u1ee7a Dynamics 365 Customer Insights s\u1ebd t\u00ednh to\u00e1n d\u1eef li\u1ec7u nh\u01b0 gi\u00e1 tr\u1ecb l\u00e2u d\u00e0i c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 m\u1ed9t s\u1ed1 \u0111\u1ec1 xu\u1ea5t c\u01a1 b\u1ea3n cho c\u00e1c b\u01b0\u1edbc ti\u1ebfp th\u1ecb Marketing ti\u1ebfp theo c\u1ea7n th\u1ef1c hi\u1ec7n.&nbsp;<\/p>\n\n\n\n<h3><strong>SAP Emarsys&nbsp;<\/strong><\/h3>\n\n\n\n<p>N\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng n\u00e0y gi\u00fap truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p \u0111\u1ebfn nhi\u1ec1u n\u1ec1n t\u1ea3ng kh\u00e1c nhau, t\u1eeb email, qu\u1ea3ng c\u00e1o \u0111\u1ebfn c\u1eeda h\u00e0ng nh\u1eb1m g\u1eafn k\u1ebft c\u00e1c c\u00e1ch giao ti\u1ebfp kh\u00e1c nhau \u0111\u1ec3 t\u1eadn d\u1ee5ng s\u1ef1 t\u01b0\u01a1ng t\u00e1c gi\u1eefa c\u00e1c n\u1ec1n t\u1ea3ng.&nbsp;<\/p>\n\n\n\n<p>SAP Emarsys l\u1ea5y th\u00f4ng tin kh\u00e1ch h\u00e0ng t\u1eeb c\u01a1 s\u1edf d\u1eef li\u1ec7u ch\u00ednh, c\u00e1 nh\u00e2n h\u00f3a th\u00f4ng \u0111i\u1ec7p, sau \u0111\u00f3 s\u1eed d\u1ee5ng tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o AI \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n v\u00e0 \u0111i\u1ec1u ch\u1ec9nh vi\u1ec7c ph\u00e2n ph\u1ed1i.&nbsp;<\/p>\n\n\n\n<h3><strong>Salesforce Cloud<\/strong><\/h3>\n\n\n\n<p>Salesforce mang \u0111\u1ebfn d\u1ecbch v\u1ee5 c\u00e1 nh\u00e2n h\u00f3a ri\u00eang bi\u1ec7t, ch\u1ee7 \u0111\u1ed9ng v\u00e0 an to\u00e0n v\u1edbi t\u00ednh b\u1ea3o m\u1eadt cao. \u0110\u00e2y l\u00e0 gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 \u0111\u01b0\u1ee3c c\u00e1c t\u1ed5 ch\u1ee9c ng\u00e2n h\u00e0ng h\u00e0ng \u0111\u1ea7u th\u1ebf gi\u1edbi tin d\u00f9ng \u0111\u1ec3 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng, h\u01b0\u1edbng kh\u00e1ch h\u00e0ng l\u00e0 tr\u1ecdng t\u00e2m.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full is-resized\"><img src=\"https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-74.png\" alt=\"DANH S\u00c1CH C\u00c1C H\u1ec6 TH\u1ed0NG CDP T\u1ed0T NH\u1ea4T CHO NG\u00c2N H\u00c0NG HI\u1ec6N NAY\" class=\"wp-image-12213\" width=\"700\" srcset=\"https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-74.png 960w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-74-768x440.png 768w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-74-18x10.png 18w, https:\/\/fintech.smartosc.com\/wp-content\/uploads\/2022\/06\/image-74-200x115.png 200w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><\/figure><\/div>\n\n\n\n<p>T\u1ea1i Vi\u1ec7t Nam, Techcombank l\u00e0 ng\u00e2n h\u00e0ng ti\u00ean phong trong \u00e1p d\u1ee5ng h\u1ec7 th\u1ed1ng CDP c\u1ee7a Salesforce \u0111\u1ec3 n\u00e2ng cao k\u1ef9 n\u0103ng qu\u1ea3n tr\u1ecb t\u1ed1c \u0111\u1ed9 v\u00e0 quy m\u00f4, t\u1eeb \u0111\u00f3 mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m li\u1ec1n m\u1ea1ch v\u00e0 th\u00fac \u0111\u1ea9y l\u1ed9 tr\u00ecnh c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m \u0111\u1ebfn kh\u00e1ch h\u00e0ng. C\u0169ng nh\u1edd Salesforce m\u00e0 Techcombank \u0111\u00e3 n\u00e2ng cao hi\u1ec7u qu\u1ea3 qu\u1ea3n l\u00fd d\u1eef li\u1ec7u, c\u00e1n b\u1ed9 nh\u00e2n vi\u00ean c\u1ee7a ng\u00e2n h\u00e0ng c\u00f3 th\u1ec3 r\u00fat ng\u1eafn qu\u00e1 tr\u00ecnh thu th\u1eadp th\u00f4ng tin kh\u00e1ch h\u00e0ng v\u00e0 d\u00e0nh nhi\u1ec1u th\u1eddi gian h\u01a1n cho vi\u1ec7c t\u01b0 v\u1ea5n v\u00e0 cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p to\u00e0n di\u1ec7n v\u00e0 ph\u00f9 h\u1ee3p cho kh\u00e1ch h\u00e0ng.<\/p>\n\n\n\n<p>Tr\u00ean \u0111\u00e2y l\u00e0 th\u00f4ng tin chia s\u1ebb v\u1ec1 nh\u1eefng h\u1ec7 th\u1ed1ng CDP t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay. Hy v\u1ecdng nh\u1eefng n\u1ed9i dung n\u00e0y s\u1ebd h\u1eefu \u00edch \u0111\u1ed1i v\u1edbi b\u1ea1n \u0111\u1ecdc. N\u1ebfu b\u1ea1n c\u00f2n b\u1ea5t c\u1ee9 th\u1eafc m\u1eafc n\u00e0o li\u00ean quan \u0111\u1ebfn n\u1ec1n t\u1ea3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng CDP ho\u1eb7c \u0111ang mu\u1ed1n t\u00ecm ki\u1ebfm gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 cho doanh nghi\u1ec7p c\u1ee7a m\u00ecnh c\u00f3 th\u1ec3 <a href=\"https:\/\/fintech.smartosc.com\/vi\/lien-he\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>li\u00ean h\u1ec7<\/strong><\/a> v\u1edbi \u0111\u1ed9i ng\u0169 chuy\u00ean gia c\u1ee7a SmartOSC \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n v\u00e0 gi\u1ea3i \u0111\u00e1p c\u1ee5 th\u1ec3 h\u01a1n.<\/p>","protected":false},"excerpt":{"rendered":"<p>CDP l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 cho c\u00e1c doanh nghi\u1ec7p c\u00f3 l\u01b0\u1ee3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng kh\u1ed5ng l\u1ed3 v\u00e0 mong mu\u1ed1n t\u0103ng tr\u01b0\u1edfng v\u01b0\u1ee3t tr\u1ed9i, \u0111\u1eb7c bi\u1ec7t l\u00e0 l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng. V\u1eady CDP l\u00e0 g\u00ec v\u00e0 c\u00e1c h\u1ec7 th\u1ed1ng CDP n\u00e0o \u0111\u01b0\u1ee3c xem l\u00e0 t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay? [&hellip;]<\/p>","protected":false},"author":4,"featured_media":12216,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":""},"categories":[60],"tags":[651,1079,637,685,398,710,632,660,1077,688,1078],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Danh s\u00e1ch c\u00e1c h\u1ec7 th\u1ed1ng cdp t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay - SmartOSC Fintech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fintech.smartosc.com\/vi\/danh-sach-cac-he-thong-cdp-tot-nhat-cho-ngan-hang-hien-nay\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Danh s\u00e1ch c\u00e1c h\u1ec7 th\u1ed1ng cdp t\u1ed1t nh\u1ea5t cho ng\u00e2n h\u00e0ng hi\u1ec7n nay - SmartOSC Fintech\" \/>\n<meta property=\"og:description\" content=\"CDP l\u00e0 m\u1ed9t trong nh\u1eefng gi\u1ea3i ph\u00e1p hi\u1ec7u qu\u1ea3 cho c\u00e1c doanh nghi\u1ec7p c\u00f3 l\u01b0\u1ee3ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng kh\u1ed5ng l\u1ed3 v\u00e0 mong mu\u1ed1n t\u0103ng tr\u01b0\u1edfng v\u01b0\u1ee3t tr\u1ed9i, \u0111\u1eb7c bi\u1ec7t l\u00e0 l\u0129nh v\u1ef1c ng\u00e2n h\u00e0ng. 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