can boost conversion, retention as well as adoption
WITH BACKBASE SOLUTIONS DIGITAL BANKING
EXCEPTIONAL EXPERIENCES
Ensure frictionless processes from onboarding to everything else your customers need on their journey
Employees empowerment
Provide them with the bests tool to easily deliver the best services and even craft the best marketing campaigns
Flexibility
Create unique competitive advantages with tailored platform suitable for your own strategy
SAVE COSTS
Save 90% channels operating costs, 33% technology implementation costs, 30% acquisition costs
OPERATIONAL TRANSFORMATION
10X retention rate, 4X adoption rate and increase 40% upsell & cross-sell
Efficiency
60% faster time-to-market, save 40% time spent on transactional activities
Market-ready solution
For the first time, SmartOSC Fintech has a digital banking product using Backbase platform, which is ready-localized & customized for the unique processes of Vietnam banking systems.
Digital sales
Digitize and optimize digital sales process, empowering both your customers and employees
Digital banking
Apps encouraging self-services and providing best customer experiences across various touchpoints
Digital assist
Digital application with all necessary tools to increase efficiency of front-office team
Digital engagement
Create and manage personalized campaigns, collaborate with teams and accelerate with out of the box templates
ON A SINGLE PLATFORM
Omni-channel banking
Streamline and optimize channels to coordinate the additions of new features and power frictionless experiences on any device
Modular banking
Microservices architecture with flexible building blocks allowing adaption to any change in the dynamic market
Open banking
Connect with third parties with Open API for data and value sharing, thus improving customer experiences
Smart Banking
Smart technologies like AI, machine-learning gather and analyze data for personalization, boosting sales and retaining customers
Why SmartOSC?
Ready made and tailored solution, together with an expert team experienced in projects with top brands. SmartOSC can bring you a practical solution while reducing 60% time to market and 50% implementation costs
DIGITALIZE FOR STABILITY
A bank can grow at maximum potential when its customers and employees are happy, with a system designed to adapt with future innovations. And Backbase, recognized as leading digital banking solution by top analysts can surely help you achieve this goal